UK Support
Proactive, personalised help from UK-based experts
When it comes to marketing automation, we know that there’s no room for issues or delays. That’s why, if you ever need any support from us, we are on hand to help you.
Our UK support is included with all of our plans.
We get to know you
Our highly-knowledgeable team of UK-based support agents are situated in and amongst our other teams (Projects, Sales, Customer Success, and more), so they can truly get to know you and your business from the very beginning of your journey. They’ll work with your account manager to thoroughly understand your system and any configurations made. This way, they’ll save you time when investigating and resolving any issues.
Our service-level agreements
We know your time is precious, and so we aim to get you back to business as soon as possible. Our case priority system and service-level agreements allow us to keep a structured approach to supporting your GoCampaign platform, keeping your business’ operations at the forefront of everything we do.
The support team has been really good and responsive; they keep us updated throughout any case.
Resources and documentation
Along with our support team, we have a wealth of resources and documentation for you to use whenever you need. Also, any training you have with us will be recorded to refer back to it at any point.
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